Last Updated: 14/01/2026
This Cookie Policy explains how Cloud 9 Assist Limited ("we", "us", "our") uses cookies and similar technologies when you visit the COHOAI platform. It should be read alongside our Privacy Policy.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience. Similar technologies include local storage and session storage.
We use cookies for the following purposes:
These cookies are essential for the website to function and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| __session | Authentication session cookie | 14 days |
| cookie_consent | Stores your cookie preferences | 1 year |
| csrf_token | Security token to prevent cross-site attacks | Session |
These cookies help us understand how visitors interact with our website so we can improve it.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
Analytics cookies are only set if you consent to them via our cookie banner.
These cookies may be used to deliver relevant advertisements and track campaign performance.
We currently do not use marketing cookies. If this changes, we will update this policy and request your consent.
Some cookies are placed by third-party services that appear on our pages:
Third-party cookies are governed by the respective third party's privacy policy.
In addition to cookies, we use browser local storage for:
Local storage data remains on your device until cleared manually or via browser settings.
You can manage your cookie preferences in several ways:
When you first visit our site, you'll see a cookie banner that lets you accept all cookies, accept only necessary cookies, or customise your preferences.
Most browsers allow you to:
Note: Blocking all cookies may affect website functionality, including your ability to log in.
To clear local storage, go to your browser's developer tools (usually F12), navigate to Application > Local Storage, and clear the data for our domain.
We may update this Cookie Policy from time to time. If we make significant changes, we will notify you by updating the "Last Updated" date and, where appropriate, showing the cookie banner again.
If you have questions about our use of cookies, please contact us at support@cloud9assist.com.